Questions 1-3 refer to the following notice

Have fun with the Internet!

Discover endless possibilities at the Hasting Town Library’s new online resource center. The library now offers an extensive online resource for students who want to learn about the exciting world of the Internet, including how to surf the Internet to find information or  1……………. purchases online.

There is a wide variety of classes for students of all levels. Some are for starters, while others focus on more experienced students. 2…………. of our classes are held in the evening or on weekends for your convenience.

We hope to 3…………… you at the center soon!

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Questions 4-6 refer to the following letter

Date: July 15

Dear Ms. Kannes,

This is to confirm that we have received your order for the rental service of our furniture. Your order code is A1992. Our data indicates that you 4……….. 15 tables and 150 chairs to be rented for an event on July 28.

Thank you for sending us the deposit, which represents 10% of the total cost of your rental. The remaining amount is 5…………….. upon receipt of the furniture.

Your requested items will be shipped to the site at 8:30 A.M. on July 28, as specified in your order. A person from your company will need to be 6……….. so that he/she can sign the receipt from to confirm that you have received the goods.

Sincerely,

Fred Parkings

Parking’s Furniture Rental

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Questions 7-9 refer to the following email

From: Kenneth Mizano (kmizano.com)

To: Tara Associates (salestara.com)

Subject: Tara Sales Training Program

Date: June 20

Dear Sales Force,

As I mentioned earlier, this year’s annual Tara Sales Training program will start soon. If you haven’t done so already, I strongly advise every one of you to register. The training session will be held from July 1 to July 7 in the company’s main conference hall. The training sessions will deal with interesting topics such as effective selling strategies.

7…………. these sessions, our top performing sales employee from last year will lead a panel discussion, sharing his expertise with everyone present. Your active 8…………. in these programs will greatly help our company by raising the morale and productivity of the sales force team. Also, our corporate finance controller, Leslie Monks, 9………….. on the successful performance of our company this year during her presentation, which will take place on the final day of the program.

I hope to see everyone at the training session.

Sincerely,

KMizano

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Questions 10-12 refer to the following article

May 5 – In the first quarter of 10…………… year, Gia Motors recorded an astonishing sales growth of over 15 percent, company officials announced yesterday. Stan Lee, CEO of Gia Motors, said that this growth in sales may just be temporary and that profits will not increase indefinitely. 11……………, he even went on to comment that there is a possibility that profits will actually decrease in coming months.

Despite the company’s success in the first quarter, Mr. Lee cautiously pointed out that the company is facing with tougher competition from the growing number of domestic companies.

There has been speculation among industry 12………….. that Gia Motors may try to sign an M&A with one of its domestic competitors by the end of this year.

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Questions 13-16 refer to the following letter

Dear Warren Saints,

Thank you for your active participation in the “Save the Children Volunteering Event” that took place yesterday. More than 50 employees from various local businesses attended the event yesterday to help raise funds for the new children’s hospital, making this year’s fundraiser one of the most 13……….. event ever.

I’d like to also point out that your presentation on the “Volunteering Needs in Local Elementary Schools” was very well received by the board of education and school faculty member. According to a student at Smith Elementary School, you have been meeting with them 14………….. for several months now to research the issue.

Everyone at Smith Elementary School was deeply moved by your earnest dedication to this wonderful cause.

Please accept the enclosed 15…………….. in recognition for your steady and invaluable commitment to volunteerism in our local community.

Sincerely,

Charlotte Paqua

Community Activity Officer

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Questions 16-18 refer to the following e-mail

From: Jennifer Roberts

To: Paul Kent

Subject: Artwork Program Volunteering

Date: March 5

Hello,

Thank you for showing an interest in 16…………. us with our annual employees artwork program.

As you may already be aware, many employees have requested the artwork program take place in the summer this year instead of the winter. 17………….. meet this rather tight deadline, we need as many people on the preparation team as possible. So far about 20 employees have expressed an interest in taking part in the planning committee. Before we proceed with the actual preparations, we’d like to have everyone meet and become acquainted with one another. Therefore, the date of the 18…………. planning committee meeting has been set for this Thursday, March 12, at 9:30 A.M. in the company’s main conference room. Karen Jesse, who has been voted as the leader of the planning committee, will lead the necessary discussion. Karen and I look forward to meeting you soon to hear your ideas and thoughts on the workshop. See you soon!

Regards,

Jennifer Roberts

Human Resources Specialist

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Questions 19-21 refer to the following memo

From: Jack Flemmings, CEO

To: All Marble automobile employees

Subject: New marketing manager

Date: June 26

I am pleased to announce that Anna Morris 19………….. as Marble Automobile’s new marketing manager.

Ms. Morris holds a master’s degree in engineering and has worked for many years in the automobile industry. Such 20………….., however valuable, is not only reason why she was appointed to this role.

As shown through many her impressive past achievements, she in an innovative leader who knows how to use her expertise to make our products 21…………… in this highly competitive automobile industry.

I have no doubt that she will become an invaluable part of the Marble Automobile Company family. Please try to make Ms. Morris feel welcomed at Marble. Thank you for your cooperation.

Regards,

Jack Flemmings

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Questions 22-14 refer to the following description

Item #15345: Oak Computer Desk with Hutch

This oak computer desk with matching hutch is one of our bestselling items this summer. The computer desk and hutch set 22………… just enough space to ensure efficient storage and the practical organization of your belongings. The upper drawers have removable doors to easily accommodate large objects, while the main drawer slides open to expose a convenient keyboard tray and CPU cupboard. In addition, the lower shelves are 23…………., allowing them to be used for both two monitors or a monitor and a printer. Available in laminated engineered wood in aged tobacco finish, this desk and hutch set is 24……………. and packaged for efficient shipping. All products come with a money-back guarantee.

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Questions 25-27 refer to the following letter

Nate Demar

Manager of Human Resources

Heritz Bank

118 Oltega Avenue, San Francisco, CA 90526

Dear Mr. Demar:

I have had the pleasure of having Pamela Andis work here at Souls Securities as a senior analyst for the last two years. 25………….. the very beginning, she proved to be an excellent, resourceful and collaborative worker. In fact, she performed so well in her duties that she was promoted to the position of team leader after only seven months on the jobs. Needless to say, her team’s performance has been very impressive.

Without a doubt, I feel 26………….. seeing Pamela leave Souls Securities, but I would like to encourage her to take on this new opportunity and take advantage of the professional advancement that you are offering.

She 27…………… a truly helpful addition to our business.

Regards,

Nate Monsing, CFO

Souls Securities

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Questions 28-30 refer to the following notice

May 15

Dear Eric:

Thank you for allowing me to visit your office last week. I realized that just looking at a larger branch’s operations can prove to be quite 28………….
I have already communicated some of the methods that your office workers are using to my colleagues in the hopes that we can also employ them to enhance our productivity.

Please send my greetings and words of gratitude to your staff for 29……….. my visit. I’d like to extend special thanks to your assistant for assisting me with all my complicated travel arrangements.

I hope I can return the favor 30…………….. when you visit us in Berlin. I would be more than happy to guide you through the city!

Sincerely,

Roger Habi

Marketing Manager

Rothem Industries-Berlin

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