Question 1 through 3 refer to the following advertisement .

Advertisement

Aveno Health, the first name in health insurance, is now offering  (1)………….. insurance as well. Whether you own your home or (2)………….  Aveno has a policy that is right for you. You can choose either full or partial coverage and you can even set the amount of the (3)………. based on how much you can pay. Another added benefit is that you can combine your Aveno health insurance payment with your Aveno homeowner’s insurance payment and just make one payment per month. Don’t miss out on this fantastic opportunity. Remember, Aveno for life—and now property.

Question 1

Question 2

Question 3

Question 4 through 6 refer to the following notice. 

Notice to all shift managers

As you are probably aware, Sandez Petroleum will be hosting its (4)…………. . Performance Improvement Meeting and Seminar next month at the Gasparin Hotel on Seaview Road. Please let your workers know that the day has been changed from December 10″ to December 17″. This year’s meeting and seminar will include an afternoon of (5)……..   such as “Effective Team Organization,” “Giving Constructive Criticism,” and “Happy Team, Productive Team.” There will also be a special (6) …………., Tom Channing, who will speak about overcoming stress in the workplace. We hope you will all be able to attend. Remember to inform your staff about the change in dates.

See you there!

Question 4

Question 5

Question 6

Question 7 through 9 refer to the following notice. 

Starling next week, the new City Library (7)…….. a variety of services to meet the needs of all

citizens. In the past, it (8) …………Impossible to provide those services due to the lack of

technology and equipment. We always (9) ———– comments and suggestions that may help

us serve you better. If you have any suggestions on how we can improve, let us know.

Question 7

Question 8

Question 9

Question 10 through 12 refer to the following email. 

To:          All employees

From: Head Office

Re: Savings Accounts

Please note the new (10)……….  rates and deposit ceilings for the following savings accounts:

Saver Plus — balances over $10,000: 2.75% p.a./balances over $25.000: 2.15% p.a. This account no longer has a deposit (11) ………..

30 Day Savings — balances over $25,000: 3% p.a/ balances over $100,000: 3.15% p.a. This account retains its current deposit ceiling of $500,000.

90 Day Savings — (previously known as “90 Day Gold”) balances over $100,000: 3.5% p.a/ balances over $250,000: 3.75% p.a. The new deposit ceiling is $750,000.

Changes are (12)………….from the first of next month.

Question 10

Question 11

Question 12