Questions 1 through 3 are based on the following notice. 

Greenwoods Departs ant Store would like (1) ………. its Halloween Coffee Day! We are serving free coffee and pumpkin snacks on the 10th floor all day on October 31^st. All customers are invited to visit the Halloween counter to (2) …….. a coupon for a free cup of coffee and a snack.

Our complimentary snacks include a wide range of cookies and cakes. The offer is limited to one coupon (3) ………… person, so please don’t take more than your share.

Let’s enjoy the day and make sure there is plenty to go round.

Question 1

Question 2

Question 3

Questions 4 through 6 are based on the following information.

Warning

 Have you checked your gas pipes?

When was the last time you had the gas connection and valves in your home checked by a professional? Every year, hundreds of unnecessary fires (4) ………. when faulty valves start to leak. Last year, thirty-two people died from the fumes of escaping gases as they slept. You (5) ………  think your home is safe, but think again. It only takes five minutes to do a check. Those are five very important minutes. Call the Gas Safety Board today to (6) ………..an appointment.

Your family will thank you.

Question 4

Question 5

Question 6

  Questions 7 through 9 are based on the following fax. 

To: Max Debeni                Fax #: 878-9933

From: Mike Souza            Fax #: 99P-2005

The books that you ordered are ready for collection. (7)………… have been checked over, and there are no printing errors this time. Molly sends you her apologies about the first print run. She should have checked the original, but (8) ……….. did not. The files were sent to the printer, and he did not know that there was a mistake on the front cover. We are very embarrassed about (9) …… error and hope you will continue to work with us in the future.

Regards, Mike

Question 7

Question 8

Question 9

Questions 10 through 12 are based on the following information. 

Product Proposals

We are once again looking for a new and exciting toy to produce for the holiday market. This year, at last, we are holding a company contest to try to find the best idea. If you have a great idea, and you think (10) ………..  will be the toy that all the kids want this year, submit your idea. Prizes will be awarded to two employees (11) ……… ideas are chosen. The winners will also have the chance to supervise production of (12) ………….  toys.

So get thinking and give us your ideas!

Question 10

Question 11

Question 12