Question 1–2 refer to the following notice.

The High Park Harvest Festival

A trio of colorful fall events gets underway in October with a horse and wagon ride (1) ……………. High Park from Grenadier Café to Colborne Lodge.

All ages. Oct. 1. $2. Storytelling, face painting, nature-themed crafts, and a marketplace full of autumn treats take (2) ……………. residence at the Children’s Garden.

Ages three and up. Oct. 1. Free. When the sun sets, brave the Haunted High Park tour, a moonlit stroll set to the eerie tales of old Chicago, Pre-registration is required.

Ages eight and up. Oct. 27 and 28. Adults $10, ages eight and up $5. The playground in the northwest corner of the park becomes pumpkin carving central, when creations are set adrift on the water (3) ……………. the annual High Park.

Pumpkin Float. Warm up afterward with some hot cider and storytelling.

Ages two to ten Oct. 29. $2 per pumpkin. 

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Question 4-6 refer to the following letter. 

Mr. Sean Ronald

1385 Midland Ave

Sydney

Australia

Dear Mr. Ronald,

On September 3, you asked me to make hotel reservations for your guests. As per your instruction, 2 rooms (double-bed requested) have been booked at the Marco Polo Hong Kong Hotel (4) ……………. details as shown:

Guest Names: Mr. John Simpson & Mr. Mark Fritzler

Check-in Date: Sept. 22, 2006

Check-out Date: Sept. 25, 2006

Hotel Address: 3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon

Hotel Telephone: (852) 2113 0088

Room Rate: HK$1,250 net per room per night

Total Room Rate: HK$1,250 x 3 nights x 2 rooms = HK$7,500

There is a hotel shuttle bus that can take the guests to the hotel. Simply proceed to counters AI6 or BI6 (Park lane Counter) at the Arrival Hall and pay HKSl30 per person for the shuttle bus fare. The shuttle bus will take you to the hotel. Apex/HKG will (5) ……………. the room rate for the guests first. Thus, the guests are not required to pay the room rate when checking out. Apex/HKG will (6) ……………. them later. However, if room service such as the minibar is used, the guests will need to settle them when checking out.

Sincerely,

Cory White

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Question 7–9 refer to the following advertisement.

Overview

The Grand Hotel, which is situated at Fort Worth International Airport in Dallas, has a covered, climate- controlled skywalk that connects the hotel directly to Terminal 3 and to an Automated People Mover going to Terminal

Our check-in kiosks, recently installed in the lobby, allow our guests to check in for flights and receive their boarding passes (7) …………… from the hotel. Guests can also check their baggage here and not have to worry about lining up at the airport.

The monitors set up next to the kiosks display flight departure and arrival times to ensure that you’re (8) …………… on time.

At the Grand Hotel, you will feel right at home the moment you set foot in our hotel. Our warm and friend staff will go out of their way to make you feel right at home.

Relax and unwind from the stresses of (9) ……………one of our recently renovated guest rooms, complete with Jacuzzi in each room. So the next time you’re in Dallas, experience how comfortable and convenient travel can be. When you check into the Grand Hotel, you don’t just stay, you belong.

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Question 10–12 refer to the following email. 

From: Cindy Williams [mailto:cindy.williams@costworth.com)

Sent: Tuesday, October 25, 2007 5:38 PM

To: seanharris@giat.com

Cc: Peter Channing

Subject: Another Sales Lead

Dear Sean,

I have another sales lead for you today. The (10) ………………. is to send a package by express cargo mode from FRA to NY. The shipments’ content is printed matter weighing approximately 200 kgs, and it will be sent every other day (3 times a week).

We are looking for an arrival on the day after shipment. I would like to know (11) ………………. you are able to handle this and if you can meet this service requirement.

If so, can you please quote us the delivery rates and all (12) ………………. charges in NY? As for profit sharing, I would like to say 50/50 as we discussed earlier. I am hoping that this will be okay with you.

I look forward to your reply soon. Thanks!

Best regards,

Cindy Williams

Costworth Ltd.

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