Questions 1 through 4 refer to this article.

Playtime makes Brainy Babies

By Karen Viera

Playtime, Inc., a leading maker of infant and toddler products, announced a new division including books and teaching materials called Baby School. Marketed as a baby’s first experience with learning, the division is aimed at the growing number of parents who _____ (1) their children in educational centers at and sometimes before the age of two. Ranging from numbers to animals and even foreign languages, Baby School Books will include titles from most subjects. “We _____ (2) the idea after hearing about basic foreign language classes attended by parents with their infants,” said Playtime Planning Executive Robert R. Hershire. “Studies show that educating children at their earliest years can help increase scores and possibly boost IQs. Parents are responding positively, which is encouraging.” Baby School’s first _______ (3) will include a book of beginning words in phrases in Spanish, French, and German. There will also be a book of numbers and beginning math as well as introductory science, which will include topics such as animals and space. “We’re confident we will get a positive response based on the interest we’ve already experienced,” said Hershire referring to high orders from book and baby stores. Baby School products will _____ (4) this Friday.

Questions 5 through 8 refer to this email.

Dear Ms. Hwang:

At Victory Bank, ________ (5). Our records show that you recently recovered a ______ (6) user password at our online banking site at www.victorybank.com.

We ______ (7) all customers in the event of such an activity at our Web site. If you did not try to recover a password, you are asked to immediately call us at 555-3987.

To _____ (8) enjoying our convenient online banking system, always make sure to keep records of both your username and password in a secure place.

Thank you for your attention, and please let us know if you have any further concerns or questions.

Questions 9 through 12 refer to this article.

Asian stocks were ____ (9) to start the week on the back foot after the feud between the world’s two-largest economies grew over the weekend. The yen held near a six-month high. U.S. futures _____ (10) and contracts signaled modest declines for equities in Japan and Australia. The S&P 500 Index sank 1.4% on Friday and the yield on 10-year Treasuries slumped to 2.13% after a new front from the Trump ______ (11) started with Mexico. On traders’ radar this week, a raft of central bank meetings: the European Central Bank sets monetary policy and new forecasts, ____ (12), and India’s central bank also has a rate decision. U.S. jobs report is out Friday. Federal Reserve officials gather in Chicago.

Questions 13 through 16 refer to this memo.

Dear customers,

The Everlasting car battery you recently purchased was created to last for many years. However, when the battery dies, it must be disposed of _____. (13) Please do not throw the battery directly into the trash.

Such discarded batteries present both safety and environmental concerns. To address these _____ (14), Everlasting provides a safe disposal program that we hope our customers will take advantage of.

Bring in your used batteries to any location that ______ (15) in Everlasting’s safe disposal program, and simply leave it in the bins marked with the Everlasting logo, located outside stores. The batteries are sent to local disposal facilities every month. _____. (16)