Listening Comprehension Transcript Hi Trudy, this is Joy. I tried to call Felix, but it said that his number was disconnected. Maybe I copied it down wrong. When you get a chance, could you please check it and then call me and leave a good number for him? Thanks. Also, I reached Mr. Latimer, and he said to go ahead and order a dozen boxes of the new business cards. You can charge them to the company. We'll need to meet sometime next week to discuss the Gerber project. I'm going to be out of the office this morning, but I'll be at my desk most of the afternoon, or you could try my cell: 555-844-9122. Let me know which days are good for you. And if you could get me that number for Felix as soon as possible, I'd appreciate it. Thanks Trudy. Talk to you soon. Bye.

Listening Comprehension Transcript The motto for our new training and development program will be QVS. It stands for Quality, Value and Service. I want this motto to guide our training program every step of the way. Whatever specific skill we're learning, or whatever project we're working on, I want you to ask yourselves, "How will this result in higher-quality products, better value for our customers, and a speedier delivery?" I want the letters QVS to be imprinted on your brain. We will offer four special training classes this year. The first is called Leadership Style, and it's for everyone. The second is called Leading in a QVS World, and it's for those of you who head up our manufacturing plants. The third is Passport, for young workers whom management has identified as having high potential. And the fourth is Leading the Way, for our executives and senior leaders. These classes are designed to help fulfill our corporate objectives for this year: To focus our revenue growth, expand our global presence, drive our QVS management system, and build organizational capability. We want to create a culture where we are always learning and engaged in continuous improvement, and where we achieve our business objectives through disciplined thought, action, and collaboration in an entrepreneurial environment.

Listening Comprehension Transcript Hello, you've reached the City Science Center, a fantastic place for family fun. We're located at 123 Jefferson Street, on the south end of City Center Park. Our hours are 9 a.m. to 6 p.m. Monday through Thursday, 9 a.m. to 8 p.m. on Friday, 8 a.m. to 9 p.m. Saturday, and 8 a.m. to 5 p.m. on Sunday. Our current exhibit is called "Discovering Dinosaurs," and it will continue through the 15th. Admission prices are $15 for adults, $12 for children age 5-12, and $6 for kids under five. The Science Center also features an IMAX movie theater and a laserium for spectacular laser light shows. Admission for IMAX movies is $8 adult, and $5 for children age 12 and under. Laser shows are $6 adults and $4 for children 12 and under. For IMAX movies and show times, press 1. For laser light show times, press 2. To purchase a science center annual pass, which gives you a great discount on regular admission plus free IMAX tickets, press 3. For all other inquiries, press 4. If you need driving directions or want more detailed information about "Discovering Dinosaurs" or a virtual tour of the science center itself, please visit our web site: www.scicenter.com. Thank you for calling, and we hope to see you soon.

Listening Comprehension Transcript This is the last time I'll be addressing you as CEO of this company. Those are weird words to say, but the time has come for me to step down. I will remain chairman of the board, and am going to concentrate on helping us grow our brand internationally. I'll be handing the reins of CEO over to Quinn Constantine, a man who is not only our executive vice president but someone who has dedicated his entire career to our firm. Quinn came aboard about 20 years ago, fresh out of college, and began as a software engineer. His drive and vision have been instrumental in developing our most popular and successful products. He has spent the past five years working closely with me, and contrary to what some critics are saying, I can assure you that he is well-prepared for this change, and is qualified to keep this company among the leaders in an increasingly competitive high-tech industry. I expect there will be little change in our day-to-day operations, but I'll let your new boss speak for himself. Ladies and gentlemen, here's Quinn Constantine.