Questions 1 through 4 refer to the following memo. 

To: All employees

From: The Accounts Department Re: Taxes

It will soon be time to file your tax returns. We will not be issuing financial statements automatically to (1)…………..employees as we have done in the past. If you need a statement of your income for the past year, please apply (2)………writing to the Accounting office as soon as possible. Please give the accounting office the following information: ‘

• full name
• social security number
• employee number
• company department
• home address

We will mail all statements to your home address. If you wish to receive your statement at a different address, please be sure to inform us. Because we anticipate a large response to this memo, we have (3) ……………a deadline of March 15th. You must send your (4)……..by this date, or we cannot guarantee your statement.

Question 1

Question 2

Question 3

Question 4

Questions 5 through 8 refer to the following letter.

Uxbridge Bank

22 High Street

Uxbridge

January 18th

Mr. John Edwards,

14 Taylor’s Lane

Uxbridge

 

Dear Mr. Edwards,

Thank you for (5)………..       to Uxbridge Bank last week for an interview. It was a pleasure to meet you and talk with you. I and my colleagues were very impressed with your knowledge and experience. It therefore gives me great (6)………..to be able to offer you a position. We would like you to start on Thursday February 2″d, for a two day training period. Your full duties would begin on Monday February 6th. If you are (7)………… in this position, please telephone me on 012-220-772 before 2 p.m. on January 24th. If I have not (8)………..from you by then, I will assume you are no longer interested.

I look forward to hearing from you.

Sincerely,

Martha Green

Personnel Manager

Question 5

Question 6

Question 7

Question 8

Questions 9 through 12 refer to the following memo. 

To: Molly Green and Alistair Debrett

From: Health and Safety Department

Re: First Aid Training

 

It has come to our attention that you have not (9)………..    completed a basic first aid training course. All employees must have first aid training (10)………two years. You must attend a training course on March 27th. The course will start at 9 a.m. and will finish at 6 p.m. We will inform your department. You will be paid one hour of overtime because it (11)…………later than your regular work hours. If you do not attend the course you will lose one day’s salary. If you really cannot attend on March 27th, you must inform us immediately or it will be too late to change the date. Thank you for your (12)……………

Question 9

Question 10

Question 11

Question 12