Questions 1 through 3 refer to the following announcement. 

We are sorry to inform you that the 9:02 a.m. bus from Bedford Mall to Glen Street will (1)……… run.

As there are usually very few people on this bus, we have decided to cancel it until further notice. Please understand that we are not doing this to inconvenience you. In fact, this is a step to save you money. The cost of running unpopular routes adds to overall ticket prices. We would love to be able to offer you all the routes, all the time, but sadly we are just (2) ……… to. Hopefully, we will be starting a new route that passes through both Bedford Mall and Glen Street, though as yet that remains undecided.

If anyone has (3)……… questions about this matter, please contact the Valley Buses area manager.

Question 1

Question 2

Question 3

Questions 4 through 6 refer to the following memo.

Memo

Please note that serving uniforms must be worn at all times. You (4)……… serve customers in ordinary clothes under any circumstances. We are a professional restaurant, and it is most important that all our staff are (5)……… alike. Also, we will not tolerate dirty uniforms. Everyone is issued two complete sets of uniforms. If you do not have these, please ask the suppliers center for additional items. If you are not wearing a complete, clean uniform, you (6)……… be allowed to work.

Thank you for your time.

Question 4

Question 5

Question 6

Questions 7 through 9 refer to the following announcement. 

Want to get in shape? Need to lose weight? Just want to be (7)………?

More and more people are concerned with their health and fitness. At the Fit for All Gym, we are offering discounts for new members. We have (8)……… equipment and the best instructors in town.

All our instructors are fully qualified. They will be happy to help. In fact, Fit for All Gym instructors were rated (9)……… gym workers in a recent magazine survey.

Question 7

Question 8

Question 9

Questions 10 through 12 refer to the following letter. 

Dear Mr. Singh,

Thank you for your order. Unfortunately, we do not have (10)……… of the fabric you wanted. you chose one of our (11)………designs, and the supplier has no plans to make any more because of the lack of demand. You can place a new order for a different fabric if you like. We have many more designs. You will find most of them are (12)……… than the one you wanted.

Let me know your decision.

Sincerely,

Kelly Best

Question 11

Question 12