Questions 1 through 3 are based on the following note.

 

Monica,

Mr. Evans from Evans Pies called earlier. He said they (1)…………..made the pumpkin pies you ordered for the Thanksgiving party. They are ready for you to pick up this afternoon. He said that (2) …………..  might be possible to deliver them if you can call him before 3:30.

There (3) …………no delivery charges if you choose that option. Mr. Evans is also going to give you free paper plates and napkins as a special gift. His number is 883-0238.

Question 1

Question 2

Question 3

Questions 4 through 6 are based on the following memo.

Memo

To: Dave, Brian, and Gwen

From: Helen

Re: Magazine subscriptions

Date: January 22nd

It’s time to renew subscriptions to the company magazine. As you three (4) ……….the subscriptions collectors for your department, I’d like to ask you to start talking to the others in your office and (5) …………if you can get any new subscribers. You did a great job last year, and we now have over 300 employees reading the magazine. The Head Office wants to increase this by 10%. There is a $100 bonus for the person who (6) ……….the most subscriptions.

Question 4

Question 5

Question 6

  Questions 7 through 9 are based on the following memo.

Memo

To: Ali checkout operators

From: Systems Operations

Re: New cash desks

We are pleased to inform you that the new cash desks and cash handling system will be introduced on May 5^th. We (7) ………. waiting for delivery of the new cash desks since March. The delivery (8) ………….    because of shipping problems, but now everything is ready to go. We will hold a training workshop for all checkout staff on April 30’h. Staff will be paid for the workshop and attendance is mandatory. The new system should cut down checkout processing time. According to trials, it (9)………. handling cash much easier and more secure.

We are looking forward to this exciting new change.

Question 7

Question 8

Question 9

Questions 10 through 12 are based on the following information. 

Please note the new staff canteen opening hours.

Due to a lack of demand, the hours (10) …………  . The change will come into effect next week.

Breakfast time has been shortened. The canteen will now open at 7:30 a.m. and close at 9:30 a.m. The canteen will remain closed from 9:30 a.m. until 11:30 a.m. Lunch (11) ………..served until 2:00 p.m. The canteen will no longer serve hot drinks and snacks in the afternoon. However, there is a new vending machine by the elevator on the ad floor and another on the 5^th floor. Staff members (12) …………. these at any time.

Question 9

Question 11

Question 12