HOW TO INVEST MORE AT SMITH MUTUAL FUNDS?

By Mail

To add to your account, send a check or money order payable to Smith Funds along with the additional investment form that is attached to this statement. Please see minimum investment ______ (1) for each fund in the appropriate prospectus.

By _____ (2) Transfer?

After an account has been established, you may purchase additional shares by electronic transfer. Please call Smith Funds for instructions.

By Exchange

You can open a new account by ______ (3) from one Smith Funds account to an identically registered account. Please verify the Investment guidelines for each Fund in the appropriate prospectus. The Fund may modify, suspend, or terminate the exchange privilege at its ________ (4).

Questions 5 through 8 refer to this announcement.

To: “The Shoe People”

From: “John Trimbald”

Subject: Customer Complaint

To ______ (5) it may concern,

I have trusted the Shoe People to protect the feet of my employees for over ten years now. I recently purchased a few pairs of boots from your company for my crew. Though my men were _____ (6) satisfied with the boots, the soles began to fall apart on them after just twelve weeks. This was extremely surprising considering they came with a ______ (7) warranty. The boots are unsafe to wear because my men are pouring hot concrete. Please respond as soon as possible with instructions on how ________ (8)

Thank you,

John Trimbald

JT Construction

Questions 9 through 12 refer to this email.

The Shoe People

22 Circular Rd., Castlerock, Northern Ireland

June 3rd, 2019

Dear Mr. Trimbald,

Thank you for your e-mail concerning the poor quality of our rubber soled black work boots. A representative will be by your office next week to pick ____ (9) the damaged boots. We apologize for _____ (10) this has caused you and your crew. Along with five new pairs of work boots for your crew (we included one extra pair), we have enclosed a free year’s supply of sole protector spray. In our retail stores, this spray is always recommended to buyers who work on heated floors. This should have been _____ (11) to your attention at the time of your initial order (received by telephone on October 12, 2007). Please _____ (12) our oversight. To date we have had no complaints about these work boots from customers who have used the protector spray. However, should you use the spray and find that you are still unsatisfied with the boots, please return the boots and spray for a full refund. Thank you for supporting The Shoe People. Have a nice day.

Sincerely,

Stan Mason, President

Questions 13 through 16 refer to this email.

From: Michelle Kahn

126 N. Clark Street Suite 200

Chicago, IL 60610

312-595-8383

michellekahn@lehring.com

To: Gilbert’s Woodworks

912 Cruse Avenue

Helena, MT 59601

Dear Mr. Cruz:

I recently visited a friend who had her cabinets _____ (13) by your company. I loved the craftsmanship and detail of the cabinets and would like to know more about the services you offer. My mother’s birthday is in two months and I would like to _____ (14) her coffee table with something special. Although your company is based in Montana, I was ______ (15) if you would be able to deliver to Chicago. If you would, please send me a catalog or some company brochures about the work your company offers. _____ (16)

Thank you for your time and help. I look forward to hearing from you.

Sincerely,

Michelle Kahn