Questions 1 through 4 refer to this email.

From: Kevin Hays

Congratulations, Judy!

The management at Turnbull Motors is _____ (1) to inform everyone that Judy Chan, the chief engineer in the R&D department, has just won the prestigious Automotive Design Award, Judy won the award for the work she did on the new Carovius Minivan that we will be releasing this summer. Judy spent 2 years working on this design with her team, and we expect it _____ (3) a top seller when it hits the market. The Carovius has several stunning features, including a specially designed aluminum frame which ____ (3) the vehicle very light and fuel-efficient.

The management would like you all to join us in congratulating Judy on this fantastic honor. _____. (4) We hope to see you there.

The Management

Turnbull Motors

Questions 5 through 8 refer to this advertisement.

Movie Card

With a Movie Card you may purchase any amount of value and this ____ (5) on the card and into our computer system. It may then be used for any purchases at the Empire Cinema, Newport until the balance has been depleted. The card can be replenished _____ (6), simply by taking it to the ticket office, so it can be used over and over again. Cards must always be presented to add credit or when wishing to use a card to make purchases. You can see the card to but both tickets and refreshments, so there is no need to carry cash or a credit card when you come to the Empire Cinema.

Cards can also be purchased _____ (7) for someone else, and you can place any amount of credit on it.

This card is the property of the Empire Cinema, Newport, and must be returned on the request. All credit and reward points are _____ (8) following 12 months or more of non-use.

Questions 9 through 12 refer to this article.

To: I-Team Members

From: Steve Preston, Editor-in-Chief, I-Team

RE: Deborah Nielson

Dear Colleagues:

I am very sorry to report that Deborah Nielson, who ______ (9) our investigative team for 25 years, will be leaving us in July for a teaching job at the University of Rhode Island.

Deborah’s leadership of the Washington Post team, the largest and most powerful investigative operation of any newspaper bureau, has helped bring us a Pulitzer Prize and a long list of other honors and, more importantly, has ____ (10) us to publish an impressive work in the public interest.

Rhode Island has wooed her ______ (11) a job that Deborah says is exactly what she has always wanted to do: She’ll be teaching investigate reporting at one of the country’s best journalism schools and launching a new program under the Armstrong Journalism Program, the Armstrong Corporation’s ambitious effort to improve journalism education nationwide.

Her departure will be a loss for us, ______ (12). We’ll organize several opportunities to bid Deborah farewell as her departure approaches.

Questions 13 through 16 refer to this email.

Subject Line: Redesign Your Website for $29

Dear John,

As a valued customer at ThriveHive, we would like to offer you a(n) _____ (13) deal during the month of January. For just $29, ThriveHive will help you redesign your website to ______ (14) lead conversion for your business.

We hope you will take advantage of our special offer. It is a great opportunity ____ (15) get your website working for you.

As always, do not hesitate to reach out to us if you need any help emailing us at support@thrivehive.com or _______ (16).

Thanks,

The ThriveHive Team.