Questions 1 through 4 refer to this advertisement.

Tour Russia’s “Window to the West”

Looking for an exotic vacation? Rich in both culture and history, St. Petersburg showcases the _____ (1) of Russia in one beautiful location. _____ (2) by Peter the Great 300 years ago, St. Petersburg is now the second largest city in Russia. Stroll along the main avenue of Nevsky Prospekt, visit The Hermitage museum and czarist castles, or attend a ballet or orchestra _____ (3) at famed Mariinsky Theater. Cruiseships on the canals of the Neva River also offer a spectacular view of the city.

________. (4)

Questions 5 through 8 refer to this memo.

From: Russell Glanz [Russell@avery.com]

To: Leslie Bonham [bonham@monroe.net]

Subject: Monroe Park

Dear Mayor Bonham:

I am writing in regard to the proposed law banning the feeding of pigeons in Monroe Park. I would like to express my _____ (5) for this legislation. I do not dislike pigeons but I feel that they are unsanitary and a nuisance. I love Monroe Park but have been forced to _____ (6) from the area. I used to go running and have picnics in the park, but the pigeon population is ______ (7) and it is nearly impossible to do anything without a pigeon getting in the way. Last time my family and I had a picnic, a pigeon kept landing on our table and coming back despite our efforts to make it leave. People must stop feeding these birds. If this legislation passes, I believe park conditions will be overall improved. _____. (8)

Thank you for your time and your concern for our city.

Sincerely,

Russell Glanz

Questions 9 through 12 refer to this memo.

Attention Merring Employees:

Merring & Co. believes _____ (9) time in employees and family is as important as investing in the stock market. Without our wonderful, hard-working employees, our business would be nothing.

To show our appreciation, Merring & Co. will be hosting an employee golf tournament on Saturday, May 3 at Yorkshire Golf Course beginning at 9A.m. A cash award of $1,000 will go to the winner.

Registration is from March 10-17. Forms are available online or in the General Affairs Department. ______ (10) fee is $3. _____ (11) family members are also invited to participate in the tournament.

In addition to the golf tournament, there will be a children’s putting contest at the Yorkshire Mini-Putt. A barbecue will follow the main tournament with refreshments provided.

_______. (12) For more information, visit www.merring.com/event/employeegolf.

Questions 13 through 16 refer to this email.

From: Jack Bates [jackbates@juneauto.com]

To: Sales staff Subject:

July 26, 2019

I just got word that James Macy, Vice President of Sales, _____ (13) the store next Tuesday. He will be here to check overall and individual sales, discuss strategy, _____ (12) tips, and have lunch with us. I would like everyone to work hard until then and think about what you’re doing right and/or wrong. Mr. Macy is very _____ (15) and friendly. Relax, act natural, be professional, and everything will be fine. I’m sure Mr. Macy will give great insight into how to improve our sales. Although our sales are slightly above our goals, there is always _____ (16) for improvement.

Regards,

Jim Bates.