Questions 1-3 refer to the following information. 

Customer Web site Design

WebExpert Designs is an agency based in downtown Montreal that specializes in designing Web sites for home business. Our Web site services include setting up easy search engines, e-mail accounts and easy-to-use credit card payment systems. We also offer Website redesign for existing home business sites. We enjoy our work and guarantee to provide all our clients with Websites that fit their particular needs.

We have been in business for 5 years and have helped over 200 home business owners in and around Montreal develop attractive and practical Web sites. For a free consultation, call us at (713) 466-5376 or e-mail us at infor@webexpert.com.

Question 1: For whom is the information most likely intended?

Questions 4-6 refer to the following contest information. 

The Cloverdale Literature Group 3^rd Annual Short Story Contest

Write a short story and you could win one of three cash prizes listed below as well as publication in the Cloverdale Literature Group’s short story collection that comes out every December. The winners will also receive a complimentary copy of our short story collection.

First Prize = £10000, Second Prize = £5000, Third Prize = £3000

Rules of the Competition

1. Entries must not be longer than 1,300 words.
2. One person may submit as many as three stories. Previously published stories will not be accepted. An entry fee of £3 is required for each story.
3. A contest entry form must be filled out and stapled to each entry. The form is available at www.cloverdalewriteassc.uk/shortstory.
4. Entries must be received by May 30. Late entries will not be considered.
5. Winners will be notified between August 25 and 31.
6. All entries must be sent by regular post. No e-mails please. Entries can be addressed to: The Competition Secretary, 44 Charles Avenue, Wellington, England, TE2 3FY.

Question 4: What is indicated about the contest?

Questions 7-10 refer to the following letter. 

February 12

Nerine Booyens

204 Coffie Avenue, Ocho Rios

Mr. Jul Bannock

Jamaican Ministry of Foreign Affairs

308 Derece Avenue, Kingston

Dear Sir:

I’m a citizen of South Africa currently working for a software company here in the city of Ocho Rios. I am writing to request an extension of my period of stay in Jamaica as a medical patient.

My work visa is good for just one year and will expire on March 1. However, I have just learned that I must undergo major surgery for a heart condition at the Sanka Regional Hospital in Portmore City on February 27. The doctor has informed me that I must remain hospitalized for at least two weeks following the operation.

I have enclosed a photocopy of the first page of my passport and the page containing my visa stamp. Also enclosed is a copy of my contract with my employer. Elmery Software, and a letter from Doctor Helen Bevil, Chief of Staff at Sanka Regional, explaining my condition in detail. When I was first admitted to the emergency section of Sanka Region on February 6, Dr. Bevil treated me. Therefore, she is very familiar with my condition.

I hope you are able to approve my extension as soon as possible. I would truly appreciate your help in this matter.

Sincerely yours,

Nerine Booyens

Question 7: Why does Ms. Booyens wish to extend her stay?