Questions 1 to 7 refer to the following letter:

Dear Mr. Lane,

Thank you very much for your encouraging words regarding the opening of our new hotel in Southampton. We are very pleased that we are able to expand to new cities and are looking to further our venture to Manchester next spring. Our long-term partnership will hopefully be carried over to these new locations. In order to thank you for your continued support, I am sending you a voucher that you can use in any of our establishments for a year starting today.

Thanks again for your support and enthusiasm.

Mr. and Mrs. Appleton

The Proud Owners of Appleton Incorporated

Appleton Incorporated

Voucher

Valid for a dinner for 2 excluding drinks in any of our hotels or restaurants

Please contact us at least 48 hours before the date you wish to use your voucher in order to check availability.

See you soon!

to be used before September 2014

1. What business do Mr. and Mrs. Appleton run?