Question 1- 2 refer to the following e-mail
From: Evelyn Nichols <evechols304@brackets.com>

To: Craig Hawkins <chawkinsgf@summertongolf.com>

Date: September 5

Subject: Re: Membership renewal

Mr. Hawkins,

I am writing in response to the Summerton Golf Club’s recent notification about my membership, which is soon set to expire. I will not be renewing my membership as I have been greatly disappointed with your golf club.

You requested that I pay $50 to renew my membership. This is a sudden change from last year’s policy, which specified that members pay only 10% of their membership price for renewal.

Not only am I surprised at this unexplained price increase, but I am also baffled at your poor course maintenance. The green have not been properly maintained and have created a terrible golfing experience.

I am also dismayed at the shortened hours, which is disadvantageous to working people like myself.

I can assure you that I won’t be returning to the Summerton Golf Club unless these matters are resolved.

Sincerely,

Evelyn Nichols

Question 1: Why did Evelyn Nichols write this e-mail?

Question 3 through 5 refer to the following advertisement.
Hearty greeting from the town of Le Tignet! We welcome you a cheese and wine paradise for a relaxing weekend in the quite countryside in the south of France. Visit our official website at www.letignettour.fr for further information about our town, which was voted the third most popular tourist destination in France. You can learn about the dates of free wine tasting festivals and make-your-own-cheese programs by clicking on the “Le Tignet Calendar” button. Moreover, you can register for the cheese-making program with an online payment. You can also shop online for Le Tignet cheese made in the traditional style on our website.

Getting to Le Tignet has become much more convenient ever since the provincial government started operating a shuttle bus service for visitors. The bus will transport tourists from Kenone Station to Le Tignet at 20-minute intervals from 7:00 A.M. to 3:00 P.M. A specially designed bus is available for the handicapped upon request. If you are driving to le Tignet, take Highway 5C and then switch to Kernone Route 93, which will lead you to the Le Tignet wine complex.

For tourists travelling in groups, you are welcome to sign up for a tour guide provided by the Le Tignet Tourism Administration. The guide will lead you through areas carefully selected by local specialist. You will receive a souvenir T-shirt at the end of the guided trip. To register for this service, call the Le Tignet Tourism Administration at (035) 762-7369

Question 3: What information is NOT found on the website?

Question 6 through 10 refer to the following promotion and a-email.
International Commercial Real Estate Investment Association New Opportunities in China
When: Monday, July 11^thWhere: Prudential Convention Center, Seoul

Not Yet Registered?

Registration Fee: $200.00

Registration Deadline: Monday, July 4^thEvent Agenda

08:30-09:30	Breakfast and assignment of groups
9:30-10:30	Official opening ceremony by Donald Thompson
10:30-12:00	Information session regarding China’s current market status and opportunities available
12:00-13:30	Lunch and free time to network
13:30-17:00	Lecture on ways of financing investments and the importance of cash flow in the real estate business
17:00-18:30	Investment planning workshop in assigned group
18:30-20:30	Dinner *Chinese food prepared for dinner to match the theme. If you are uncomfortable with eating Chinese food, please let us know in advance.

*registration can be done online, by mail, or in person.

• To register online, visit us at www.icreia.com
• To register by mail, send us the application form with the fee to 22 Park Avenue Trump Tower
• To register in person will cost you an extra $50.00

**************************************************

To: ICREIA Associates

From: lyla.k.smith@icreia.comSubject: Change in ICREIA Information Session Schedule (as of June 30^th)

Dear associates,

This e-mail is to notify you that there have been a few changes regarding the impending ICREIA information session. First of all, our official website has been experiencing technical difficulties recently, thus you will no longer be able to register online. We are making every attempt to fix this problem and will let you know when it’s fixed.

For those of you who are not yet registered, please register by mail, or you may simply register in person on the day of the event. In order to make up for the inconvenience we have caused you, we will no longer be charging an extra fee if you register in person.

There has also been a change to the schedule. The information session on China’s current market status and opportunities available will now be given by Daniel Wang, a well-respected Chinese politician. Donald Thompson can only attend the opening ceremony. Mr. Thompson sends his deepest regrets, but it happy that Mr. Wang is able to replace him.

We sincerely apologize for the inconvenience and look forward to seeing you at the session.

Thank you,

Lyla Kimberly Smith

ICREIA Event Coordinator

Question 6: When will the information session commence?