Question 1- 4 refer to the following invitation.
Grocery Manufactures Association of Arundel County (GMAAC)
To celebrate the 30^th anniversary of the Grocery Manufacturers Association of Arundel County (GMAAC), we are holding a banquet at the Millennium Plaza Hotel on Saturday, June 14 at 6 p.m. GMAAC members can bring their families and up to three other people not a part of their immediate family.

For the first session of the anniversary celebration, Piers Morgan, the president of GMAAC, will make some opening remarks, followed by speeches from other founding members and prominent guest speakers. In the second session, dinner will be served and the Arundel County Philharmonic orchestra will perform live. After that, the dance floor will open up and a DJ will play music.

Registration will be from May 20 to June 13 and the fee for adults is $40 and for children $20. Early registration is highly encouraged, with a 20% discount being offered until May 30. Both the registration and the payment should be made online, while cancellations, changes, and substitution requests should be made in writing and sent to support@gmaac.org prior to June 10. Cancellations received on or before June 10 will be refunded 80% of all fees paid, but after June 10 no refunds will be made for any penalty.

For more information, you can visit our website at www.gmaac.org or call us at 3456-6789

Question 1: Who is most likely to receive this invitation?

Question 5- 8 refer the following letter.
Norwalk Community Counseling Center
55 Westport Ave
Norwalk CT 06850

I am interested in applying for the chief counselor position at Norwalk Community Counseling Center. I believe that my background and experience make me an eligible candidate for your consideration.

I earned a bachelor’s degree in business administration at George Hason University, and started my career as a counseling assistant at a local high school nearly 10 years ago. At school, I became acquainted with the needs of young people who were embarking on first jobs, as well as those who were changing careers in a similar field. I especially helped students asking for assistance with resume writing interview procedures and post-interview conduct.

Five years ago, I changed careers to job link services. As a job link manager, I led a career connections project and contributed to a large community composed of students, graduates, immigrants, and those in mid-life shifts. I also directed monthly meeting with the public to contribute to providing valuable insight into our communal practical business issues and many fields of learning, such as new technology. Despite my success with my counseling career here, I’m now seeking to relocate to Norwalk for personal reasons.

In the current competitive job market, a real challenge for our community is to connect different business with invaluable human resources. As you can see from the enclosed resume, I have a broad background in community counseling and career connection management. I believe my experience and abilities fit the descriptions of the person you are seeking. While I am knowledgeable about counseling and career connection, I will want to thoroughly understand those that are unique to the community and which your center helps out, and I am more than confident that I can do so effectively.

I hope to have an opportunity to walk with you in person. Please find my telephone number and e-mail in my resume. I look forward to hearing from you.
Sincerely,
Carl Hulse

Question 5: Why was this letter written?

Question 9- 13 refer to the following bill and email.
Diamond Beauty Salon
Dear values client,
Thank you for using Diamond Beauty Salon for your aesthetic needs! We are always happy to serve you with up-to-date instruments and the finest beauty specialists. The following is billing information about the services you received in March. Please note that when you join us as a member, you are entitled to more benefits and amazing discounts.

Client Number: #0465
Client Name: Andrea Reyes

Service	Date	Cost
Hair extensions	Mar. 3, Tuesday	$70.00
Manicure	Mar. 10, Tuesday	$20.00
Mud facial massage	Mar. 17, Tuesday	$40.00
Total cost (10% VAT included)		$143.00

Payment is due by March 27. To pay online, enter your billing code at your account, 472945, after registering as a member at www.DiamondBeautySalon.com. Please email us at diamondbilling@bpnet.com if you have any questions about your bill.

*Special discount: Introduce a friend or family member to our salon and receive a $20 discount for each person you bring.

**********************************************************

From: Andrea Reyes <aryes3902@carlos.com>
To: Diamond Beauty Salon <diamondbilling@bpnet.com>
Date: March 24
Subject: Special Discount

Hello,
I am writing in response to the invoice recently billed to me at billing code 472945. Apparently, the special discount was not applied to the final bill. I introduced two of my friends, Lisa Sparkman and Eleanor Su, to your salon and they each received a facial massage. According to what you said, I was supposed to receive a $40 discount, but that wasn’t applied to my bill. Please rectify this mistake before my payment due date.

Other than the above problem, I am completely satisfied with the services you provide. Everyone at the salon is exceedingly kind and helpful. They always give me detailed information about every service I receive, which has helped my skin immeasurably. Plus, the hair extensions I received have stayed strong and radiant weeks after I got them. I am planning to introduce more friends to your salon as I believe it is one of the best in town. Thank you.
Andrea Reyes

Question 9: What can be implied about the Diamond Beauty Salon?