PART 7

Questions 1-2 refer to the following receipt.

Mr. Smith,

Thank you for ordering from http://www.shoptechnow.com. We appreciate your business!

We’ve received your order as it appears below (1802409). Please take a minute to review the information and then keep a copy of this confirmation for your records.

Comments:

PAYMENT METHOD

Credit xxxx-xxxx-xxxx-1003

ITEM(S) ORDERED

1 ChefKing Indoor Stove Top grill at $15.95/unit: $15.95

Subtotal: $15.95

Coupon VIP18: -$2.87

Shipping: $0.00 (Free:UPS)

Grand Total: $13.08

Tracking your package: To track the status for your package, go to our website and click on your order status. Our system updates tracking information every evening.

1. How much was the discount?

2. What is stated on the receipt?

Questions 3-4 refer to the following letter

Ro’s Hair Salon

To our loyal clients,

We would like to inform you of a change in Ro’s Hair Salon’s present location. Thanks to the tremendous support you have shown us, we have outgrown our present location’s capacity. In order to better serve our growing number of customers and to ensure that the waiting period for each customer is less than thirty minutes most, we plan to double the number of our staff and also enlarge the area of out shampoo station. This means that we need more space. Therefore, in a few weeks, we will be relocating to a newer and larger space.

This new space, equipped with brand-new hair perm devices and a larger and better shampoo station, will ensure that our staff members can provide you with the latest and the most fashionable hair styles, faster and more effectively than ever before. The best part of this new place is that it also has a large waiting room, where you will entertain you while you are waiting.

Only a kilometer away from our present location, our new address will be

15 Mt. Elizabeth #01-06, Los Angeles CA 228518

We will continue serving clients at our current location until Friday, November 2, at 5 P.M. The new salon will be open to the public at 9 A.M. on the following Monday, November 5. In order to avoid any confusion, our telephone and fax numbers will remain the same.

TEL: 450-5578/ FAX: 450-5588

Please come and check out our brand-new hair salon!

Dennis Ro

Owner, Ro’s Hair Salon

3. What’s the purpose of the letter?

4. What is indicated about the salon?

Questions 5-7 refer to the following information

The 5th Annual International Web Technology Conference

Speaker Fees

A cancellation request must be made in writing & received by February 8, 2011. A $75 processing fee will be assessed. There will be no refunds after
February 8, 2011.

(NOTE: Speakers must register by February 15, 2011 – there will be no on-site speaker registration.)

• Early Bird: $375 (by January 22, 2011)

• Regular: $425 (after January 22, 2011)

• Late: $450 (after February 15, 2011)

Conference Fees

A cancellation request must be made in writing & received by February 26, 2011. A $50 processing fee will be assessed. There will be no refunds after February 26, 2011. All no-show will be charged the full amount.

• Early Bird: $450 (by February 10, 2011)

• Regular: $500 (after February 10, 2011)

• Late: $545 (after February 26, 2011 & on-site)

Student Discount

Full-time students are offered a 50% discount code when your class schedule or letter from the register (showing 12 units or more) and a copy of your school ID are faxed to us at (818) 677-4850 or submitted via email to conference@webtech.net.

5. When is the deadline for conference cancellation?

6. How much money will a speaker pay to register on February 10?

7. What restriction is placed on student discounts?

Questions 8-9 refer to the following notice

Notice
As of December 12, the hourly parking rate for the Starlet Public Parking Space will be subject to a slight increase due to the upgrading of its security system, including the renovation of lighting facilities and an increase in the number of security guards on duty. We’ve also installed automatic parking lot security gates.

These recent attempts to enhance security in the parking areas are partly in response to the growing concern about public safety in the downtown area. Because many of our parking spaces are open till late in the afternoon, many of our loyal customers have expressed their concern with security in the neighborhood. Thus, we have taken special care to ensure that this new state-of-the-art security system will make your parking experience with us more comfortable and safe than ever before.

Please see below for the updated information on our parking sites and hourly rates.

Address	Hours	Hourly rate
142 River Street	7 a.m. – 11 p.m.	*$3.50
243 Taraval Avenue	6 a.m. – 10 p.m.	$4.25
381 Oak Avenue	24 Hours	$3.50
16 Sunset Blvd.	6 a.m. – 2 a.m.	*$4.25

• Rates are set to increase by $1.00 on Saturdays and Sundays.

8. What is the purpose of the notice?

9. What is stated about the updated parking hours and rate?

Questions 10-12 refer to the following letter

From: Medford United Group

152 Hartford Road, Medford, New Jersey

To: Boy Scouts of America Troop 14

Sponsored by Medford United Group

November 30, 2010

Dear Scouts:

The Board of Trustees and the Members of Medford United Group would like to take this opportunity to formally express our thanks and appreciation to you for the wonderful work you did recently at our headquarters. The new roofing on Wing B and the great job you did on the walkway sound the building was work that does not go unappreciated or unnoticed.

You energy, enthusiasm, and willingness to help with these projects are truly a blessing to us. We know that, as Scouts, you take pride in your accomplishments. You are justified in feeling proud of what you have helped us accomplish. A special note of thanks also to Mr. Pat Derring for his leadership and time spent on guiding his troops.

Please continue to keep us in mind, as we are in need of assistance in other projects throughout the year as well, and would like very much to have you on board as our special helpers.

Again, many thanks for this work well done!

Sincerely,

Cathy O’Bannon, Secretary

Board of Trustees, Medford United Group

10. What is the purpose of the letter?

11. Who most likely is Mr. Derring?

12. According to the letter, what kind of work did the scouts perform?

Questions 13-16 refer to the following notice

2010-2011 Tuffs University Gym Membership Update
Current Memberships Expire: June 30, 2010

Membership renewals may be purchased starting: Monday, June 14

New memberships may be purchased starting: Thursday, July 1

Summer memberships may be purchased starting: Monday, June 14

Prices: See price sheet at Athletic Facilities office, Front Desk an on the Tuffs Athletic Facilities website.

Discount periods: Purchased between: Current registered students pay:

Jul 1 – Oct 30: full price

November 1 – Feb 28: 1/3 off full-year price

Mar 1 – Jun 30: 2/3 off full-year price

Lockers: To keep your locker, you must renew by mid-July. All non-renewed lockers will be reassigned to new members.

Expiration Dates: Summer memberships will expire September 19, 2010

All regular memberships will expire June 30, 2011

Building Schedule: The gym schedule is posted each term. During the summer and in between terms, the schedule is reduced somewhat. Please check the 2010-2011 building hours summary sheet, or the Tuffs Athletic Facilities website for details.

Renewal Notice: We will be sending renewal information to current members shortly by e-mail (or by regular mail if you do not have e-mail).

Note: You MUST be registered for classes in the current semester in order to be eligible for the discounted price. If your e-mail address has changed, please let us know by contacting Margaret Tulsa at 678-8656 or at mar.tulsa@tuffs.edu.

13. For whom at the Tuffs University Gym is this notice probably intended?

14. When can new members join the gym?

15. Where can you check the gym schedule?

16. What will happen if a locker is not renewed by mid-July?

Questions 17-19 refer to the following memo

2010 Javachips Annual Meeting of Shareholders General Information
Date: Wednesday, March 14, 2011

Time: 10 a.m., Doors open 8 a.m. (Pacific Time)

Location: Marylin McGram Hall at Becks Center

571 Mercer Street (between Second Avenue and Parks Avenue)

Washington

Seating
As always, we anticipate a large number of attendees at the Annual Meeting of Shareholders. This year, seating will be limited to McGraw Hall only, and we cannot guarantee seating for all shareholders.

Webcast
Shareholders may also log onto a live webcast of the meeting on March 14 by visiting the investor Relations section of our website. The webcast will be available for replay through Wednesday, April 28, 2011.

Ticketing
Please note the Javachips Annual Meeting of Shareholders is a ticketed event. On January 26, 2011, we mailed to all our shareholders a Notice of Internet Availability of Proxy Materials (the “Notice”) containing instructions on how to access our 2011 Proxy Statement and 2010 Annual Report to Shareholders. The Notice also provides instructions on how to vote online or by telephone, and includes instructions on how to receive a paper copy of the proxy materials by mail. The Notice serves as an admission ticket for one shareholder to attend the Annual Meeting of Shareholders. Seating will be on a first-come, first-served basis.
17. What is the purpose of the memo?

18. How can shareholders buy tickets?

19. What topic is NOT listed?

Questions 20-23 refer to the following notice

The School of Engineering at Wenns College, MEAM Department
Many courses have prerequisites, and therefore, the sequence in which courses are taken may be important. The following sample course plans show one sequence which satisfies the prerequisites for the specified courses. However, each student must develop a complete course plan in consultation with his or her assigned academic advisor. Please note that courses in bold are required MEAM courses.

Each class runs for 2 hours and meets a minimum of twice a week. Classes are restricted to 14 students per class, so students should register as early as possible.

Fishman Year

CUs	Fall	CUs	Spring
1.5	MEAM 110/148(Intro to Mechanics & Lab)	1.5	PHYS 151(Prin. of Physics II & Lab)
1	MATH 105 (Calculus I)	1	MATH 114(Calculus II)
1.5	CHEM 101/040(Intro to Chemistry & Lab)	1	Professional Elective(i.e MEAM 101)
1	Social Science/Humanities elective(or MEAM 101)	1	Writing Requirement
		1	Natural Science Elective

20. How often is each class held?

21. What information is provided in the notice?

22. If students have questions, what does the notice suggest they do?

23. What is NOT indicated about the sample schedule?

Questions 24-28 refer to the following letter

Ms. Natalie Chambers

601 Tarot Place, Apt. 4B

Phoenix, AZ 845662

Dear Ms. Chambers,

This letter confirms your reservation at Vineyard Vacation Homes. I have either received your credit card number and/or check which confirms your rental subject to our cancellation policy as follows:

CANCELLATION POLICY: All payments and balance(s) due are non-refundable unless the house is re-rented within one week of cancellation, (with written notice of cancellation only). Please make a special note that we do not accept check deposits or credit card deposits to hold a home. This letter confirms that you have paid the full balance in addition to any required security deposits. If we accept your credit card then you have rented one of our homes subject to the cancellation policy stated above. All cancellations must be in writing.

Please print this entire lease; fill it out completely; sign it and send it back to me via regular mail or by fax.

1. Note that smoking is NOT permitted in any of our homes. Please be aware that extra charge will be subtracted from your deposit if you smoke in the home.
2. Do not remove any cords, wires, or cables from the TV/DVD or attach other devices to them. Doing so may result in requiring Mr. Harold to repair damages to the TV or DVD player, which you will be billed for.

It is important to send back or fax (208-359-0476) all the pages of the lease to me:

Clarence Garman 171 Westbury Lane Phoenix, AZ 87455

You will find the address of the house, the phone number of the house, and the lease dates in a subsequent e-mail from me. Please make a copy of the lease and bring it with you on your vacation. Your lease and all communication from me is your legal authority to rent the home.
Thank you very much,

Clarence Garman

1 877 584-4851 or cell: 207 487-2132 Fax: 208-358-0476

24. Who is Ms. Chambers?

25. What can be inferred about Mr. Harold?

26. The word “subsequent” in paragraph 5, line 2, is closest in meaning to

27. What has Ms. Chambers paid for?

28. Why doesn’t Ms. Chambers need a separate lease?

Questions 29-30 refer to the following advertisement and e-mail

Leaders Institute is an International training company
The newest buzz world in the industry today is, undoubtedly, leadership. For any business to run smoothly and profitable, it is important to practice excellence at the workplace, and this excellence must necessarily start all the way up and move downwards, from the CEO and senior management to mid-level managers all the way down to entry-level employees. Leaders Institute is an international public speaking training, leadership consulting, and team building company specializing in the “soft skills” side of business. Our instructors and trainers are experts in developing strong, confident leaders throughout Fortune 500 companies and independent businesses around the world, as well as purposefully shifting and creating fun, high-energy corporate cultures for clients.

Our presentation training and public speaking courses, designed specifically for teachers and professors, help eliminate the fear of public speaking. Our team building activities help build a purposeful team culture within your organization. The Leader Institute also offers turn-key breakout sessions and world-famous keynote speakers for conventions and cooperate meetings.

 
TO: Christie Eline <celine@leaderinstitute.net>

FROM: Charlie Park <cpark@hotmail.net>

DATE: August 5

SUBJECT: Training sessions

Dear Ms. Eline,

I just wanted to let you know that your public speaking course and presentation training seminar provided me with insight and inspiration that I have already passed on to my students. This will become one of those experiences where I’ll think back every few years when my batteries need recharging and I want to relearn some timeless lessons.  Your seminar helped me see that the leader’s role is to serve others, helping them to make the most of their contributions to further the organization’s mission, whether it’s a company or a classroom.

Thanks again.

Sincerely,

Charlie Park

29. What is NOT true about Leaders Institute?

30. Which statement is most likely true about Leaders Institute?