1. Questions 1-3 refer to the following press release.

Paris and Madrid, January 1Two European telecommunications companies have announced that they are merging.

Teleparle of Paris and Spanish company Transcom will….. to become Tlemonde. The news was announced Monday at a joint meeting of the companies’ stakeholders. The newly-formed corporation is expected to provide service to more than 50 million European customers. This will surpass the size of Megacall, Europe’s other telecommunications giant. The …….. executive director of Teleparle, Greta Lasalle, said, ” The merger of these corporations means that Telemonde will be a telecommunications giant in the 21st century.”

…………the merger, LaSalle will continue her leadership position as chief executive officer.

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4. Questions 4-6 refer to the following letter.

Dear ALB Customer,

Our company is continually striving to meet your needs as a customer. Based on surveys completed by our customers, we have discovered that the format of our older bills needed some changes.——– improvements made by our service experts, we have been able to create statements that are now easier to read. Your total amount due will be highlighted in the top left corner, while individual charges will still be outlined in the middle of the page. A section of the bill at the bottom will be perforated so that you can easily tear it off and submit it with your payment.

The format of your bill will be noticeably different, but you can be ———— that our services and fees will remain the same.

The enclosed notice should be read carefully; it ———– information related to each part of your bill. Should you have any questions, feel free to contact customer service at 1-800-111-1234. Our service representatives will be glad to assist you with any concerns that you may have Monday-Friday from 9-5 EST.

We thank you for your business and look forward to serving you.

SIncerely,

ALB

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7. Questions 7-9 refer to the following news report.
During the second half of last year, prices in the oilseed moved upward. The market reacted to the prospect of less ample supplies and reduced inventories, compared with the two ——- years, when supplies were abundant relative to demand . The rise was more pronounced for meal and cake prices, which have also come under the influence of rising prices of wheat and feed grains.
The latest forecasts for 2008 confirm that production of oil seeds may not be sufficient to meet global demand for oils and fats. Such an outlook suggests that prices for oils and fats may continue rising.
By contrast, the increase in prices for meals and cakes could come to a ——- as global output of meals is now expected ——- demand, leading to more rising inventories.

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10. Questions 10-12 refer to the following letter.

Dear Absolute Card customers,
It has come to my ——- that there may be some confusion as to how to process your Absolute Card applications. Please refer to any of the three methods in place to solve this problem.
First, on our website you can process applications, submit sales and review all of your impending and settled transactions. We have received feedback on this system from many customers and the response has been overwhelmingly positive.
Secondly, we have The Fast App system which allows you to call our automated credit approval system and submit an application by simply entering the information ——- the touch tone pad on your telephone. Finally, you can make a call to our credit department at 1-800-703-1254 and turn in the application directly to a credit representative.
Please remember to ——- one of these three methods for credit approvals on your Absolute Card. If you have any questions regarding processing applications, don’t hesitate to call our services department at 800-525-3251 .
Best regards,
Michael Lee
Shoppers Charge Accounts
Absolute Card

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